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Shipping policy
Thank you for shopping with Morosa Beauty. We are committed to delivering your order safely and on time.
Order Processing Time
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All orders are processed within 1–2 business days.
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Orders are not shipped on Sundays or public holidays.
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During high order volume periods, processing may take an additional 1–2 days.
If there is a significant delay, we will notify you via email or WhatsApp.
Shipping Charges
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Shipping charges are calculated at checkout.
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We may offer Free Shipping on orders above ₹999.
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Any promotional shipping offer will be clearly mentioned on the website.
Delivery Time
Estimated delivery time:
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Metro Cities: 2–4 business days
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Non-Metro Cities: 3–6 business days
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Remote Areas: 5–8 business days
Delivery times may vary due to courier availability, weather conditions, or unforeseen delays.
Shipping Partners
We work with trusted courier partners to ensure safe delivery of your products.
Incorrect Address
Please ensure your shipping address is accurate at checkout.
Morosa Beauty is not responsible for:
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Incorrect or incomplete addresses
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Failed delivery attempts due to customer unavailability
Additional shipping charges may apply for re-delivery.
Damaged or Tampered Packages
If you receive:
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A damaged package
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A tampered parcel
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A broken product
Please:
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Do not accept the parcel if visibly damaged.
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Record an unboxing video.
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Contact us within 24 hours of delivery with proof.
We will review and assist accordingly.
Contact Us
For any shipping-related queries, contact:
📧 Email: support@morosabeauty.com
📞 Phone/WhatsApp: 8818934899
📍 Business Name: Morosa Beauty