Shipping policy

Thank you for shopping with Morosa Beauty. We are committed to delivering your order safely and on time.

Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders are not shipped on Sundays or public holidays.
  • During high order volume periods, processing may take an additional 1–2 days.
  • If there is a significant delay, we will notify you via email or WhatsApp.

Shipping Charges

  • Shipping charges are calculated at checkout.
  • We may offer Free Shipping on orders above ₹999.
  • Any promotional shipping offer will be clearly mentioned on the website.

Delivery Time

Estimated delivery time:

  • Metro Cities: 2–4 business days
  • Non-Metro Cities: 3–6 business days
  • Remote Areas: 5–8 business days

Delivery times may vary due to courier availability, weather conditions, or unforeseen delays.

Shipping Partners

  • We work with trusted courier partners to ensure safe delivery of your products.

Incorrect Address

  • Please ensure your shipping address is accurate at checkout.
  • Morosa Beauty is not responsible for:
    • Incorrect or incomplete addresses
    • Failed delivery attempts due to customer unavailability
  • Additional shipping charges may apply for re-delivery.

Damaged or Tampered Packages

If you receive:

  • A damaged package
  • A tampered parcel
  • A broken product

Please:

  • Do not accept the parcel if visibly damaged.
  • Record an unboxing video.
  • Contact us within 24 hours of delivery with proof.

We will review and assist accordingly.

Contact Us

For any shipping-related queries, contact: